Daily wear
Remove jewelry before swimming, heavy cleaning, high-impact work, or exposure to strong household and personal-care chemicals.
Care, fit, repair, and redesign
Keep the piece, the record, and the next decision together.
Materials respond differently to moisture, impact, chemicals, heat, and polishing. When the material is uncertain, ask before treating the piece.
Storage
Store pieces separately in a dry location. Prevent chains, stones, settings, and finished surfaces from rubbing against harder objects.
Cleaning
Use a soft dry cloth as the cautious starting point. Do not assume an ultrasonic cleaner, steam, chemical dip, or polishing compound is safe.
Inspection
Stop wearing a piece when a stone moves, a clasp fails, a setting catches, a joint bends, or a crack becomes visible.
Resizing
Whether a ring or fitted object can be altered depends on its construction, stones, finish, previous work, and required size change.
Redesign
An inherited, damaged, or unused piece may be suitable for a new design, but the existing materials must be assessed first.
Repair or redesign request
Show Shawn the current condition.
Photographs help identify whether an in-person assessment is necessary. Do not mail jewelry until shipping instructions are provided.